Monday 14th September 2020

IP-Only Fibernät Automatiskt uppdatering: DEGERHAMN, MÖRBYLÅNGA, ÖLAND

Ticket Number: 000000000931552
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: DEGERHAMN, MÖRBYLÅNGA, ÖLAND
Occured: 14/09/2020 12:50 UTC
Estimated Time of Repair: 14/09/2020 19:30 UTC
Service(s) Restored: 14/09/2020 19:33 UTC

Details:
14/09/2020 12:56 UTC Several services added.
14/09/2020 13:06 UTC A field technician ordered to site for troubleshooting. ETA 2 hours
14/09/2020 14:51 UTC Suspected cable fault. Troubleshooting is ongoing.
14/09/2020 14:52 UTC Technician is on site and troubleshooting is ongoing.
14/09/2020 15:01 UTC Suspected cable fault. Troubleshooting is ongoing.
14/09/2020 15:30 UTC Cable fault detected. Technicians are working on remedying the issue.
14/09/2020 16:54 UTC Repair work is ongoing.
14/09/2020 19:01 UTC Repair work is ongoing. Services for private segment has been restored.
14/09/2020 19:53 UTC All services are restored.