Ticket Number: 000000000931124
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 13/09/2020 21:02 UTC
Estimated Time of Repair: 14/09/2020 10:00 UTC
Service(s) Restored: 14/09/2020 08:15 UTC
13/09/2020 21:06 UTC We currently have an outage, troubleshooting is ongoing.
13/09/2020 21:09 UTC The fault has occured due to an unannounced planned work. It will be restored no later than 06:00.
13/09/2020 21:40 UTC Additional circuits added to the outage.
13/09/2020 22:01 UTC We have requested to be prioritized when splicing starts.
13/09/2020 23:21 UTC Some services have been restored and more will be as the work continues. Disruptions can occurr on restored services since the work still isnt completed.
14/09/2020 04:01 UTC Repair work is ongoing.
14/09/2020 05:15 UTC Repair work is ongoing.
14/09/2020 06:33 UTC Repair work is ongoing.
ETR: 2020-09-14 12:00 CEST
14/09/2020 07:26 UTC Repair work is ongoing.
14/09/2020 08:15 UTC Outage is resolved and services are restored after the cable fault was fixed. If you still experience any issues please contact IP-Only Service Desk.