Saturday 12th September 2020

IP-Only Fibernät Automatiskt uppdatering: JÄRFÄLLA

Ticket Number: 000000000930964
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: JÄRFÄLLA
Occured: 12/09/2020 04:13 UTC
Estimated Time of Repair: 14/09/2020 12:00 UTC
Service(s) Restored: 13/09/2020 15:42 UTC

Details:
12/09/2020 04:23 UTC We currently have an outage, troubleshooting is ongoing.
12/09/2020 05:04 UTC A field technician ordered to site for troubleshooting. ETA 4 hours
12/09/2020 08:00 UTC The cause of the disturbance has not yet been identified, as we have not been able to reach contacts for arranging access for technician at the location of the equipment. The ETR is pushed forward and troubleshooting continues.
13/09/2020 00:44 UTC As we still have not been able to reach contacts for arranging access for technician at the location of the equipment, the ETR is pushed forward and troubleshooting continues.
13/09/2020 17:32 UTC Outage is resolved and services are restored but the cause is unknown. If you still experience any issues please contact IP-Only Service Desk.