Ticket Number: INC2002719
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 02/12/2021 21:55 UTC
Estimated Time of Repair: 03/12/2021 10:00 UTC
Service(s) Restored: 03/12/2021 08:35 UTC
03/12/2021 04:56 UTC We currently have an outage, troubleshooting is ongoing.
03/12/2021 06:13 UTC A field technician dispatched to continue troubleshooting. ETA 2 hours
03/12/2021 08:16 UTC Field technician is on site, troubleshooting continues.
03/12/2021 08:39 UTC Services are restored. Awaiting confirmation from technician that the outage is solved to close this ticket.
03/12/2021 08:56 UTC Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk.