Tuesday 23rd November 2021

IP-Only Fibernät Automatiskt uppdatering: STOCKHOLM

Ticket Number: INC2000628
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: STOCKHOLM
Occured: 23/11/2021 18:56 UTC
Estimated Time of Repair: 24/11/2021 11:00 UTC
Service(s) Restored: 24/11/2021 00:30 UTC

Details:
23/11/2021 19:32 UTC We currently have an outage, troubleshooting is ongoing.
23/11/2021 19:59 UTC A field technician ordered to site for troubleshooting. ETA 2 hours
23/11/2021 22:42 UTC The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
24/11/2021 00:14 UTC Technician was on site and engaged replacement batteries that will last approx 12 hours. We are working with subprovider to restore power on site.
24/11/2021 00:38 UTC Local power restored after our technician did some troubleshooting. Monitoring increased to avoid further disruption.