Sunday 21st November 2021

IP-Only Fibernät Automatiskt uppdatering: BORÅS, KINNA, ÖRBY, SÄTILA, SVANEHOLM, VISKAFORS

Ticket Number: INC2000051
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: BORÅS, KINNA, ÖRBY, SÄTILA, SVANEHOLM, VISKAFORS
Occured: 21/11/2021 14:22 UTC
Estimated Time of Repair: 22/11/2021 12:00 UTC
Service(s) Restored: 22/11/2021 12:27 UTC

Details:
21/11/2021 14:40 UTC We currently have an outage, troubleshooting is ongoing.
21/11/2021 15:15 UTC More services have been added to the disturbance.
21/11/2021 15:25 UTC More services have been added to the disturbance.
21/11/2021 16:10 UTC Cable fault detected with our sub-provider. Technicians are working on remedying the issue.
21/11/2021 20:49 UTC Repair work is ongoing.
21/11/2021 23:19 UTC A secondary fault is located by a railroad and sub provider needs to wait until morning to continue the work.
22/11/2021 08:34 UTC Troubleshooting is ongoing.
22/11/2021 09:45 UTC Excavation to acquire access to damaged cable has begun.
22/11/2021 11:57 UTC Services are restored. Awaiting confirmation from sub provider that the outage is solved to close this ticket.
22/11/2021 12:27 UTC All services are restored.