Friday 19th November 2021

IP-Only Fibernät Automatiskt uppdatering: NORGE - OSLO

Ticket Number: INC1003088
Business Area: DATACOMMUNICATIONS
Status: RESOLVED
Fault Type: OUTAGE
Location: NORWAY – OSLO
Occured: 19/11/2021 01:00 UTC
Estimated Time of Repair: 20/11/2021 15:00 UTC
Service(s) Restored: 20/11/2021 11:55 UTC

Details:
19/11/2021 08:32 UTC We currently have an outage, troubleshooting is ongoing.
19/11/2021 11:50 UTC We have implemented a temporary solution. Troubleshooting is ongoing to find a permanent solution.
19/11/2021 12:10 UTC All services are restored.
19/11/2021 12:46 UTC Troubleshooting is ongoing.
19/11/2021 13:57 UTC Services are restored. Awaiting confirmation from technician that the outage is solved to close this ticket.
19/11/2021 16:59 UTC Most services are restored but a few are still down. Troubleshooting on the affected services is continued.
19/11/2021 20:51 UTC The estimated time of repair is pushed back because the fault was more substantial than initial estimates.
19/11/2021 22:37 UTC All services are up and stable.
High latency on services, troubleshooting will continue 20/11-21
20/11/2021 08:36 UTC Troubleshooting is ongoing.
20/11/2021 11:56 UTC Further troubleshooting is finished. All services are up and stable with slightly increased latency due to new solution.