Ticket Number: INC1003086
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 19/11/2021 05:00 UTC
Estimated Time of Repair: 19/11/2021 12:00 UTC
Service(s) Restored: 19/11/2021 10:02 UTC
19/11/2021 05:05 UTC We currently have an outage after a planned work, hardware failure.
19/11/2021 05:13 UTC Replacement unit has been ordered.
19/11/2021 08:15 UTC Awaiting delivery of replacement equipment and parts.
19/11/2021 08:58 UTC Awaiting delivery of replacement equipment and parts. ETA is set between 10:15 – 12:00 (CET)
19/11/2021 10:07 UTC All services are restored. Broken hardware replaced. The hardware broke during a planned reboot of the router.