Ticket Number: INC1002662
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 13/10/2021 01:24 UTC
Estimated Time of Repair: 13/10/2021 05:00 UTC
Service(s) Restored: 13/10/2021 03:50 UTC
13/10/2021 01:54 UTC We currently have an outage, troubleshooting is ongoing.
13/10/2021 02:20 UTC Added more customers and contacts affected by the disturbance.
13/10/2021 02:47 UTC A field technician ordered to site for troubleshooting. ETA 2 hours
13/10/2021 04:11 UTC Services are restored. Awaiting confirmation from technician that the outage is solved to close this ticket.
13/10/2021 05:16 UTC Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk.