Ticket Number: INC1001847
Business Area: DATACOMMUNICATIONS
Fault Type: OUTAGE
Occured: 17/07/2021 06:25 UTC
Estimated Time of Repair: 17/07/2021 18:00 UTC
Service(s) Restored: 17/07/2021 16:00 UTC
17/07/2021 06:26 UTC We currently have an outage, troubleshooting is ongoing.
17/07/2021 06:33 UTC A field technician ordered to site for troubleshooting.
17/07/2021 08:53 UTC There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.
17/07/2021 15:31 UTC Power supplier is still working on solving the issue. Estimated time of repair is pushed back.
17/07/2021 16:22 UTC Outage is resolved and services are restored after the power outage was remedied. If you still experience any issues please contact GlobalConnect Service Desk.