Network Status | Internetport Sweden AB https://status.internetport.se/ 2026-05-05T12:22:30+00:00 Network Status | Internetport Sweden AB <![CDATA[Tekniskt fel – Telefonväxel]]> https://status.internetport.se/incident/682095384/ Vi har för närvarande ett tekniskt fel på vår telefonväxel som påverkar inkommande och utgående samtal. Vi arbetar med att lösa problemet och uppdaterar så snart vi vet mer.

]]> 2026-03-10T15:47:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Störning Airfiber Delsbo - Antennbyte krävs]]> https://status.internetport.se/incident/682095381/ Vi har identifierat störningar på Airfiber-länken i Delsbo. En antenn behöver bytas ut för att återställa full funktionalitet. Tekniker är underrättade och arbetet planeras in snarast.

]]> 2026-01-29T09:34:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Planerat underhåll Fiberstaden Hudiksvall]]> https://status.internetport.se/incident/682095380/ Fiberstaden utför planerade arbeten med flytt av fiberkablar pga grävarbete vid nod i Hudiksvall. Måndag 26 januari: 08:00–18:00 (12 adresser påverkas) Tisdag 27 januari: 08:00–18:00 (9 adresser påverkas) Onsdag 28 januari: 08:00–18:00 (4 adresser påverkas)

]]> 2026-01-26T07:00:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Support mail]]> https://status.internetport.se/incident/682095379/ Vi har fnv problem att få email till support@internetport.se , om ni skickat dit dom senaste dagarna men inte fått svar så skicka till support@internetport.com ellre bäst är att ni logga in i kundpanelen och skriver ert ärende där.

vi håller på att utreda vad problemet ligger.

]]> 2026-01-22T10:07:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Driftstörning - Telefoni]]> https://status.internetport.se/incident/682095378/ Vi har för närvarande ett tekniskt fel på vår telefonväxel som påverkar inkommande och utgående samtal. Vi arbetar med att lösa problemet och uppdaterar så snart vi vet mer.

]]> 2026-01-15T08:12:00+00:00 Network Status | Internetport Sweden AB <![CDATA[STÖRRE AVBROTT PGA AV STORMEN JOHANNES]]> https://status.internetport.se/incident/682095377/ STÖRRE AVBROTT PGA AV STORMEN JOHANNES då stationer ute i landskapet , i mindre orter ej har tillgång till ström pga av stormen. Elleverantörerna jobbar på så gott dom att få ström till stationerna igen.

]]> 2025-12-27T21:16:00+00:00 Network Status | Internetport Sweden AB <![CDATA[IP-Telefoni – Åtgärd krävs]]> https://status.internetport.se/incident/682095376/ För att säkerställa att er IP-telefoni fungerar korrekt måste ni göra en fabriksåterställning:

  1. Tryck och håll in RESET-knappen (liten knapp på baksidan) i cirka 10 sekunder tills alla lampor blinkar
  2. Släpp knappen och vänta tills enheten startar om helt (cirka 20 minuter)
  3. Efter återställningen är enheten tillbaka till fabriksinställningarna

Kontakta supporten om problemet kvarstår.

]]> 2025-10-20T12:00:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Avbrott Iggesund Fiberstaden]]> https://status.internetport.se/incident/682095375/ Det pågår ett strömavbrott i området Iggesund som kan påverka din tjänst. Tekniker är på plats i området. Strömmen kan komma och gå under tiden tekniker arbetar med att hitta felet.

Felet är åtgärdat

]]> 2025-09-19T11:30:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Åtgärdat med bevakning: Avbrott för kunder med fast IP i GlobalConnect's stadsnät]]> https://status.internetport.se/incident/682095374/ 2025-09-19 kl 17:38 - Störningen som påverkat en del kunder att komma ut på Internet bör vara åtgärdat. Vi ber kunder som fortsatt upplever problem kontakta support@internetport.se

2025-09-19, ca kl 13:00 - Just nu är det störning för bredbandstjänster med fast IP i GlobalConnects stadsnät. Felsökning pågår.

]]> 2025-09-19T08:15:00+00:00 Network Status | Internetport Sweden AB <![CDATA[IPTELEFONI]]> https://status.internetport.se/incident/682095373/ 2025-09-24 kl 11:10: Nu bör tjänsten fungera som vanligt igen. Upplever du fortfarande problem med tjänsten kan utrustningen behöva startas om, annars ber vi er kontakta oss. 2025-09-24 kl 08:30: Nattens jobb har gått bra. Vi jobbar löpande med att aktivera tjänsten för de som fortfarande upplever problem. 2025-09-23 kl 08:23: Status för IP-telefoni är densamma, tjänsten är förväntad att fungera efter kvällens jobb. 2025-09-22 kl 09:26: I natt (måndag till tisdag) kommer vi utföra förändringar som bör åtgärda problem med vidarekoppling eller andra IP-telefoni relaterade problem. Just nu är det störningar i iptelefoni tjänst , tekniker jobbar på felet.

]]> 2025-09-12T22:00:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Fiberstaden]]> https://status.internetport.se/incident/682095372/ Avbrott i Njutånger och Enånger

Tekniker på plats. Problem med elen

]]> 2025-07-30T08:20:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Fiberstaden]]> https://status.internetport.se/incident/682095371/ Just nu är det en driftstörning i Njutånger, troligtvis fiberbrott.

Fiberkabel är reparerad och internet är tillbaka Fredag 15.50 2025-07-18

]]> 2025-07-16T16:30:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Airfiber]]> https://status.internetport.se/incident/682095370/ Delar av airfibernätet har problem , tekniker undersöker orsaken. Betäknad åtgärd 2025-07-08

]]> 2025-07-07T05:38:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Grödinge]]> https://status.internetport.se/incident/682074742/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389429
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Grödinge

Occured: 2025-05-04 20:24 CET/CEST
Service(s) restored: 2025-05-04 22:05 CET/CEST

History:
2025-05-04 22:11 – All services are restored.
2025-05-04 21:44 – We currently have an outage, troubleshooting is ongoing.

]]> 2025-05-04T19:45:21+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Helsingborg]]> https://status.internetport.se/incident/682057589/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389354
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Helsingborg

Occured: 2025-05-03 14:14 CET/CEST
Service(s) restored: 2025-05-03 19:02 CET/CEST

History:
2025-05-03 16:06 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-05-03T14:06:22+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Sundsvall]]> https://status.internetport.se/incident/682045575/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389270
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Sundsvall

Occured: 2025-05-02 21:58 CET/CEST
Service(s) restored: 2025-05-02 23:54 CET/CEST

History:
2025-05-03 00:19 – RFO:
What was the fault?
– Power fault.
What caused the fault?
– Power fault caused router to go down.
How was the fault fixed?
– Router was rebooted on site by technician.
Is this a permanent solution?
– Yes
2025-05-02 23:59 – All services are restored.
2025-05-02 22:31 – A field technician ordered to site for troubleshooting.
2025-05-02 22:06 – We currently have an outage, troubleshooting is ongoing.

]]> 2025-05-02T20:06:40+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Uppsala]]> https://status.internetport.se/incident/682041021/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389138
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2025-05-02 14:47 CET/CEST
Service(s) restored: 2025-05-03 13:51 CET/CEST

History:
2025-05-02 23:44 – Repair work will continue in the morning, technician informs that they have measured multiple new cuts on the cable and need daylight to progress with fault correction.
2025-05-02 15:22 – We currently have a network disturbance caused by a cable cut. Technician has been dispatched and is en route to site to begin preparations for repairing. No ETR available at this time.

]]> 2025-05-02T13:22:16+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Oslo]]> https://status.internetport.se/incident/682039742/ Ticket number: INC2389012
Location: Oslo
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-05-02 11:03 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-05-02 18:36 CET/CEST

Last update(s):

]]> 2025-05-02T11:27:57+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Mora]]> https://status.internetport.se/incident/682039242/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2389013
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Mora

Occured: 2025-05-02 12:03 CET/CEST
Service(s) restored: 2025-05-02 14:06 CET/CEST

History:
2025-05-02 14:10 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-05-02 12:41 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-05-02T10:41:31+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Trelleborg]]> https://status.internetport.se/incident/682036894/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388861
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Trelleborg

Occured: 2025-05-02 09:05 CET/CEST
Service(s) restored: 2025-05-02 09:30 CET/CEST

History:
2025-05-02 09:33 – Outage is resolved and services are restored . // Driftstörning avhjälpt och tjänster återställda.
2025-05-02 09:30 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-05-02 09:19 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-05-02T07:18:54+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Uppsala]]> https://status.internetport.se/incident/682029939/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388763
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2025-05-01 23:42 CET/CEST
Service(s) restored: 2025-05-02 01:08 CET/CEST

History:
2025-05-02 01:08 – All services are restored.
2025-05-01 23:53 – We currently have an outage, troubleshooting is ongoing.

]]> 2025-05-01T21:53:46+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Oulu]]> https://status.internetport.se/incident/682018141/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388611
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Oulu

Occured: 2025-05-01 07:46 CET/CEST
Service(s) restored: 2025-05-01 18:20 CET/CEST

History:
2025-05-01 18:49 – All services are restored. // Alla tjänster är återställda
2025-05-01 15:10 – Subprovider is preparing for repairing damage in their network. ETR has not been provided yet.
2025-05-01 09:26 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-05-01 09:02 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-05-01T06:06:14+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Rimbo]]> https://status.internetport.se/incident/682012101/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388547
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Rimbo

Occured: 2025-05-01 21:45 CET/CEST
Service(s) restored: 2025-05-01 03:51 CET/CEST

History:
2025-05-01 03:51 – Outage is resolved and services are restored after the power outage was remedied.
2025-05-01 00:09 – We currently have an outage, troubleshooting is ongoing.

]]> 2025-04-30T22:10:24+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Uddevalla]]> https://status.internetport.se/incident/682007754/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388433
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Uddevalla

Occured: 2025-04-30 16:14 CET/CEST
Service(s) restored: 2025-04-30 18:38 CET/CEST

History:
2025-04-30 19:14 – All services are restored. // Alla tjänster är återställda
2025-04-30 18:28 – There is some follow up problems after the power outage was resolved, sending technician to site. // Strömavbrottet ledde till följproblem, tekniker skickas till berörd site.
2025-04-30 17:51 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-30 16:25 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-30 16:22 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-30T16:28:46+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Sweden]]> https://status.internetport.se/incident/682004902/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388313
Fault type: Faulty network element
Description: Multiple customer affecting fault
Location: Sweden

Occured: 2025-04-30 14:28 CET/CEST
Service(s) restored: 2025-04-30 18:25 CET/CEST

History:
2025-04-30 20:03 – RFO:
What was the fault?
– DHCP leases could not be renewed.
What caused the fault?
– Software issue in DHCP server.
How was the fault fixed?
– Workaround was deployed.
Is this a permanent solution?
– No, permanent fix will be implemented on Friday morning, it is not traffic affecting.
2025-04-30 18:27 – Troubleshooting has revealed a software issue which has been corrected. All services should have restored. If you are experiencing issues, please reboot customer placed equipment to restore circuit.
2025-04-30 17:25 – Troubleshooting is ongoing. We have escalated internally and is gathering additional resources to assist in the troubleshooting.
2025-04-30 14:53 – We currently have a network outage causing issues for some customers. Troubleshooting is ongoing.

]]> 2025-04-30T12:39:58+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Norrköping]]> https://status.internetport.se/incident/682002401/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388191
Fault type: Power work
Description: Multiple customer affecting fault
Location: Norrköping

Occured: 2025-04-30 10:27 CET/CEST
Service(s) restored: CET/CEST

History:
2025-05-05 14:30 – [code]We are still experiencing disturbance in the network.

Latest updates:

All services are restored.

[/code]
2025-05-02 16:56 – The physical device has not been possible to locate. We will contact additional resources on monday to locate the device.
2025-04-30 16:14 – Due to technician can’t get keys to site, troubleshooting will continue friday. // Tekniker kan inte få tag i nyckel till nod, så felsökning fortsätter fredag.
2025-04-30 13:43 – Equipment did not restore after power ouatge. Sending technician to investigate on site.
2025-04-30 11:14 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-30T09:13:39+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Stockholm]]> https://status.internetport.se/incident/682001861/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388155
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Stockholm

Occured: 2025-04-30 10:02 CET/CEST
Service(s) restored: 2025-05-02 13:05 CET/CEST

History:
2025-04-30 13:48 – Building owner is unable to provide access to device until Friday. Technician will continue troubleshooting on site on Friday.
2025-04-30 10:38 – A field technician dispatched to continue troubleshooting. ETA 4 hours // Fälttekniker skickad för att fortsätta felsökningen. Beräknad ankomsttid: 4 timmar
2025-04-30 10:31 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-30T08:28:11+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Ystad]]> https://status.internetport.se/incident/682000799/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388068
Fault type: Power work
Description: Multiple customer affecting fault
Location: Ystad

Occured: 2025-04-30 08:06 CET/CEST
Service(s) restored: 2025-04-30 10:37 CET/CEST

History:
2025-04-30 13:38 – RFO:
What was the fault?
– Power Outage
What caused the fault?
– Power Outage
How was the fault fixed?
– Power outage restored
Is this a permanent solution?
– Yes
2025-04-30 10:16 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-30 08:59 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-30T06:59:04+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Alnarp]]> https://status.internetport.se/incident/682000741/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388064
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Alnarp

Occured: 2025-04-30 08:02 CET/CEST
Service(s) restored: 2025-04-30 16:10 CET/CEST

History:
2025-04-30 14:37 – Building owner is unable to provide access due to bank holiday. Troubleshooting continues friday.
2025-04-30 13:14 – Technician is en route to site.
2025-04-30 09:01 – A field technician ordered to site for troubleshooting. ETA 8 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 8 timmar
2025-04-30 08:54 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-30T06:52:25+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Stockholm]]> https://status.internetport.se/incident/682000513/ Ticket number: INC2388048
Location: Stockholm
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-04-30 06:59 CET/CEST
Estimated Time of Repair: To be announced

Status: As the fault is more extensive than initially estimated, correction time may be longer than normal
Next update: 2025-05-05 12:00 CET/CEST

Last update(s):
2025-04-30 10:15 – Due to issue with access to site troubleshooting will be postponed until Monday 2025-05-05. // På grund av problem med åtkomst till site så kommer felsökningen att skjutas upp till Måndag 2025-05-05.
2025-04-30 08:42 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2025-04-30 08:40 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-30T06:34:54+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Uppsala]]> https://status.internetport.se/incident/682000345/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388023
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2025-04-30 06:42 CET/CEST
Service(s) restored: 2025-04-30 09:25 CET/CEST

History:
2025-04-30 10:18 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-30 08:27 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2025-04-30 08:17 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-30T06:15:40+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Eskilstuna]]> https://status.internetport.se/incident/681999025/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2388003
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Eskilstuna

Occured: 2025-04-30 04:24 CET/CEST
Service(s) restored: 2025-04-30 07:30 CET/CEST

History:
2025-04-30 13:09 – RFO:
What was the fault?
– Suspected power outage. Technician did not reach site before automatic restoration so cannot be confirmed.
What caused the fault?
– Suspected power outage.
How was the fault fixed?
– Restored without intervention.
Is this a permanent solution?
– Yes
2025-04-30 06:30 – A field technician ordered to site for troubleshooting.
2025-04-30 06:18 – We currently have an outage, troubleshooting is ongoing.

]]> 2025-04-30T04:18:28+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Hova]]> https://status.internetport.se/incident/681996497/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387985
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Hova

Occured: 2025-04-30 00:23 CET/CEST
Service(s) restored: 2025-04-30 04:01 CET/CEST

History:
2025-04-30 04:01 – All services are restored.
2025-04-30 02:25 – We currently have an outage. A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider

]]> 2025-04-30T00:26:19+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Västervik]]> https://status.internetport.se/incident/681989207/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387844
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Västervik

Occured: 2025-04-29 14:00 CET/CEST
Service(s) restored: 2025-04-29 15:13 CET/CEST

History:
2025-04-29 15:15 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-29 15:12 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-29T13:12:37+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Stockholm]]> https://status.internetport.se/incident/681986451/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387658
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Stockholm

Occured: 2025-04-29 10:29 CET/CEST
Service(s) restored: 2025-04-29 10:56 CET/CEST

History:
2025-04-29 11:02 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-29 10:53 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-29T08:52:59+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Arjeplog]]> https://status.internetport.se/incident/681985307/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387554
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Arjeplog

Occured: 2025-04-29 08:21 CET/CEST
Service(s) restored: 2025-04-29 09:40 CET/CEST

History:
2025-04-29 10:34 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-29 09:27 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-04-29 09:02 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-29T07:02:43+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Åkersberga]]> https://status.internetport.se/incident/681985308/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387569
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Åkersberga

Occured: 2025-04-29 08:57 CET/CEST
Service(s) restored: 2025-04-29 14:46 CET/CEST

History:
2025-04-29 14:46 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-29 09:01 – We currently have an outage, troubleshooting ongoing.

]]> 2025-04-29T07:01:26+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Stockholm]]> https://status.internetport.se/incident/681984007/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387519
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Stockholm

Occured: 2025-04-29 06:28 CET/CEST
Service(s) restored: 2025-04-29 13:42 CET/CEST

History:
2025-04-29 14:01 – Outage is resolved and services are restored after the hardware replacement. // Driftstörning avhjälpt och tjänster återställda efter hårdvarubyte.
2025-04-29 10:33 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-29 08:55 – A possible hardware fault detected. Replacement unit has been ordered. // Misstänkt hårdvarufel lokaliserat. Ersättningsutrustning beställd.
Awaiting delivery of replacement equipment and parts. // Väntar på leverans av ersättningsutrustning och reservdelar.
2025-04-29 06:53 – We currently have an outage, troubleshooting is ongoing.

]]> 2025-04-29T04:54:16+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Skövde]]> https://status.internetport.se/incident/681975287/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387376
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Skövde

Occured: 2025-04-28 15:28 CET/CEST
Service(s) restored: 2025-04-28 16:35 CET/CEST

History:
2025-04-28 16:49 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-28 16:06 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-28T14:05:06+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Valbo]]> https://status.internetport.se/incident/681974209/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387308
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Valbo

Occured: 2025-04-28 13:28 CET/CEST
Service(s) restored: 2025-04-28 14:17 CET/CEST

History:
2025-04-28 14:25 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-28 14:21 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-28T12:18:09+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Järfälla]]> https://status.internetport.se/incident/681973681/ Ticket number: INC2387286
Location: Järfälla
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-04-28 13:00 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-04-28 15:00 CET/CEST

Last update(s):

]]> 2025-04-28T11:23:22+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Göteborg]]> https://status.internetport.se/incident/681972318/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387191
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Göteborg

Occured: 2025-04-28 10:57 CET/CEST
Service(s) restored: 2025-04-28 12:00 CET/CEST

History:
2025-04-28 12:00 – RFO:
What was the fault?
– Configuration
What caused the fault?
– A failover triggered the outage.
How was the fault fixed?
– Configuration corrected.
Is this a permanent solution?
– Yes
2025-04-28 10:58 – We currently have a network disturbance. Troubleshooting ongoing.

]]> 2025-04-28T08:58:38+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Umeå]]> https://status.internetport.se/incident/681972088/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387168
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Umeå

Occured: 2025-04-28 09:25 CET/CEST
Service(s) restored: 2025-04-28 12:30 CET/CEST

History:
2025-04-28 14:33 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-28 10:31 – We currently have an ongoing network outage. Troubleshooting ongoing.

]]> 2025-04-28T08:31:28+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Västervik]]> https://status.internetport.se/incident/681971953/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2387141
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Västervik

Occured: 2025-04-28 10:07 CET/CEST
Service(s) restored: 2025-04-28 12:40 CET/CEST

History:
2025-04-28 12:56 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-28 10:25 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-28 10:24 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-28T08:18:15+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Valbo]]> https://status.internetport.se/incident/681969366/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386954
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Valbo

Occured: 2025-04-28 05:19 CET/CEST
Service(s) restored: 2025-04-28 06:17 CET/CEST

History:
2025-04-28 06:29 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-28 05:33 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-28T03:32:05+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Diö]]> https://status.internetport.se/incident/681949201/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386886
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Diö

Occured: 2025-04-26 15:44 CET/CEST
Service(s) restored: 2025-04-26 17:00 CET/CEST

History:
2025-04-26 17:08 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-26 16:34 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-26T14:35:14+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Köpingebro]]> https://status.internetport.se/incident/681944557/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386814
Fault type: Power work
Description: Multiple customer affecting fault
Location: Köpingebro

Occured: 2025-04-26 08:09 CET/CEST
Service(s) restored: 2025-04-26 10:28 CET/CEST

History:
2025-04-26 12:38 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-26 08:31 – More information can be found on EON:s website: https://www.eon.se/el/stromavbrott/pagaende // Mer information finns på EON:s hemsida: https://www.eon.se/el/stromavbrott/pagaende
2025-04-26 08:31 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-26T06:30:10+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Ystad]]> https://status.internetport.se/incident/681943645/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386761
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Ystad

Occured: 2025-04-26 06:33 CET/CEST
Service(s) restored: 2025-04-26 11:15 CET/CEST

History:
2025-04-26 11:22 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-26 10:08 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-26 07:01 – We currently have an outage, caused by an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue.. // Vi har för närvarande en driftstörning orsakad av ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-26T04:58:57+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Stockholm]]> https://status.internetport.se/incident/681935095/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386695
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Stockholm

Occured: 2025-04-25 09:00 CET/CEST
Service(s) restored: 2025-04-25 18:39 CET/CEST

History:
2025-04-25 18:39 – Outage is resolved and services are restored after the configuration error was remedied.
2025-04-25 15:52 – We have an ongoing network outage. Equipment did not restore as expected after a planned work. Troublehooting ongoing.

]]> 2025-04-25T13:51:45+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kungsbacka]]> https://status.internetport.se/incident/681934999/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386686
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kungsbacka

Occured: 2025-04-25 13:17 CET/CEST
Service(s) restored: 2025-04-25 18:15 CET/CEST

History:
2025-04-25 18:41 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-25 15:41 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-25T13:41:07+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kullavik]]> https://status.internetport.se/incident/681933994/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386593
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Kullavik

Occured: 2025-04-25 13:49 CET/CEST
Service(s) restored: 2025-04-25 15:32 CET/CEST

History:
2025-04-25 15:37 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-25 13:56 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-25T11:55:54+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Falkenberg]]> https://status.internetport.se/incident/681931666/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386468
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Falkenberg

Occured: 2025-04-25 09:55 CET/CEST
Service(s) restored: 2025-04-25 16:12 CET/CEST

History:
2025-04-25 16:14 – RFO:
What was the fault?
– Faulty patch.
What caused the fault?
– Patch was damaged.
How was the fault fixed?
– Technician from sub provider swapped the faulty patch in their station.
Is this a permanent solution?
– Yes
2025-04-25 16:14 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-25 16:02 – Technician is still out and troubleshooting. / Tekniker är fortfarande ute och felsöker.
2025-04-25 14:11 – Technician from our sub provider is out and troubleshooting. // Tekniker från vår underleverantör är ute och felsöker.
2025-04-25 10:07 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-25 10:06 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-25T07:57:50+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Hallstahammar]]> https://status.internetport.se/incident/681931274/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386413
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Hallstahammar

Occured: 2025-04-25 08:47 CET/CEST
Service(s) restored: 2025-04-25 09:35 CET/CEST

History:
2025-04-25 10:13 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-25 09:19 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-25T07:18:47+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Älmhult]]> https://status.internetport.se/incident/681931130/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386402
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Älmhult

Occured: 2025-04-25 08:13 CET/CEST
Service(s) restored: 2025-04-25 10:32 CET/CEST

History:
2025-04-25 11:58 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-25 10:11 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-25 09:05 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-25T07:04:52+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Boliden]]> https://status.internetport.se/incident/681930895/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386386
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Boliden

Occured: 2025-04-25 08:38 CET/CEST
Service(s) restored: 2025-04-25 09:40 CET/CEST

History:
2025-04-25 09:39 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-25 09:37 – A field technician dispatched to continue troubleshooting. // Fälttekniker skickad för att fortsätta felsökningen.
2025-04-25 08:40 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-25T06:38:36+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Örebro]]> https://status.internetport.se/incident/681928862/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386332
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2025-04-25 00:38 CET/CEST
Service(s) restored: 2025-04-25 13:06 CET/CEST

History:
2025-04-25 13:03 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-25 10:40 – Technician measured location of potential cable cut. Technician is en route to locate fault. // Teknikern har mätt ett potentiellt fiberbrott på kabeln och är på väg till platsen.
2025-04-25 07:22 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-25 04:57 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-25T02:56:40+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Varberg]]> https://status.internetport.se/incident/681924814/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386313
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Varberg

Occured: 2025-04-24 20:30 CET/CEST
Service(s) restored: 2025-04-25 13:41 CET/CEST

History:
2025-04-25 13:41 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-24 21:40 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-24T19:39:59+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Älvdalen]]> https://status.internetport.se/incident/681920790/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386181
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Älvdalen

Occured: 2025-04-24 13:05 CET/CEST
Service(s) restored: 2025-04-24 17:00 CET/CEST

History:
2025-04-24 17:18 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-24 14:58 – A fiber cut has been confirmed in our network by our sub provider. A field technician has already been dispatched and is on route to the suspected location of the cut. Further troubleshooting will begin as soon as they arrive on site. // Ett fiberavbrott har bekräftats i vårt nätverk av vår underleverantör. En fälttekniker har redan skickats ut och är på väg till den misstänkta platsen för skadan. Ytterligare felsökning kommer att påbörjas så snart de anländer på plats.

]]> 2025-04-24T12:13:34+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Uppsala]]> https://status.internetport.se/incident/681920284/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386119
Fault type: Power work
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2025-04-24 13:02 CET/CEST
Service(s) restored: 2025-04-24 14:47 CET/CEST

History:
2025-04-24 15:09 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-24 13:44 – Building owner is performing a planned work where the power has to be shut down. The work is set to conclude by 2025-04-24 16:00 CEST.
2025-04-24 13:19 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-24T11:17:08+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Väse]]> https://status.internetport.se/incident/681920059/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386104
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Väse

Occured: 2025-04-24 10:15 CET/CEST
Service(s) restored: 2025-04-25 09:14 CET/CEST

History:
2025-04-24 17:22 – field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-24 12:54 – We have an ongoing network disturbance. Troubleshooting is ongoing.

]]> 2025-04-24T10:54:25+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Strömstad - Oslo]]> https://status.internetport.se/incident/681919883/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386090
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Strömstad – Oslo

Occured: 2025-04-24 12:29 CET/CEST
Service(s) restored: 2025-04-24 18:16 CET/CEST

History:
2025-04-24 18:24 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-24 17:57 – Technician measured location of potential cable cut. Technician is on his way to locate fault. // Teknikern har mätt ett potentiellt fiberbrott på kabeln och är på väg till platsen.
2025-04-24 17:20 – Technician from our sub provider is still troubleshooting. // Tekniker från vår underleverantör felsöker fortfarande.
2025-04-24 13:42 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-04-24 12:34 – We currently have network disturbance. Troubleshooting ongoing.

]]> 2025-04-24T10:34:20+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Grillby]]> https://status.internetport.se/incident/681919275/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2386043
Fault type: Power work
Description: Planned work
Location: Grillby

Occured: CET/CEST
Service(s) restored: CET/CEST

History:
2025-04-24 14:16 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-24 11:22 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-24T09:22:19+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Mönsterås]]> https://status.internetport.se/incident/681917807/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385911
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Mönsterås

Occured: 2025-04-24 08:21 CET/CEST
Service(s) restored: 2025-04-24 10:10 CET/CEST

History:
2025-04-24 08:31 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-24T06:30:14+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Eskilstuna]]> https://status.internetport.se/incident/681911355/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385786
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Eskilstuna

Occured: 2025-04-23 16:35 CET/CEST
Service(s) restored: 2025-04-24 09:22 CET/CEST

History:
2025-04-24 09:22 – RFO:
What was the fault?
– Hardware failure
What caused the fault?
– Hardware failure
How was the fault fixed?
– Hardware replaced
Is this a permanent solution?
– Yes
2025-04-23 20:23 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-23 20:17 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-23T18:17:04+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Stockholm]]> https://status.internetport.se/incident/681908216/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385655
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Stockholm

Occured: CET/CEST
Service(s) restored: CET/CEST

History:

]]> 2025-04-23T12:14:02+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kisa]]> https://status.internetport.se/incident/681907880/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385629
Fault type: Power work
Description: Multiple customer affecting fault
Location: Kisa

Occured: 2025-04-23 13:13 CET/CEST
Service(s) restored: 2025-04-23 15:41 CET/CEST

History:
2025-04-23 15:41 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-23 13:33 – More information is available on EON:s website: https://www.eon.se/el/stromavbrott/pagaende // Mer information finns på EON:s hemsida: https://www.eon.se/el/stromavbrott/pagaende
2025-04-23 13:33 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-23T11:32:27+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Örebro]]> https://status.internetport.se/incident/681907839/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385586
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2025-04-23 13:11 CET/CEST
Service(s) restored: 2025-04-23 13:37 CET/CEST

History:
2025-04-23 14:00 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-23 13:28 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-23T11:27:56+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Hyvinkää]]> https://status.internetport.se/incident/681907759/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385592
Fault type: Maintenance
Description: Multiple customer affecting fault
Location: Hyvinkää

Occured: 2025-04-23 10:00 CET/CEST
Service(s) restored: 2025-04-23 17:07 CET/CEST

History:
2025-04-24 07:18 – We have verified that central equipment is working normally. Customers who still experience issues should remove power to their fiber converter for 30 seconds and then start again.
2025-04-23 13:14 – Services did not restore as expected, we are sending technician to investigate.

]]> 2025-04-23T11:15:05+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Tyringe]]> https://status.internetport.se/incident/681907369/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385565
Fault type: Maintenance
Description: Multiple customer affecting fault
Location: Tyringe

Occured: 2025-04-23 12:08 CET/CEST
Service(s) restored: 2025-04-23 15:07 CET/CEST

History:
2025-04-23 15:48 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-23 12:53 – An unannounced maintenance work detected in our sub provider’s network. We are waiting for the job to be completed // Ett oannonserad underhållsarbete har upptäckts i vårt underleverantörs nätverk. Vi inväntar jobbet till att bli färdigt.
2025-04-23 12:29 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-23T10:29:14+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Göteborg]]> https://status.internetport.se/incident/681906951/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385536
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Göteborg

Occured: 2025-04-23 09:35 CET/CEST
Service(s) restored: 2025-04-23 15:35 CET/CEST

History:
2025-04-23 15:34 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-23 13:23 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-23 11:38 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-23T09:33:03+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kumla]]> https://status.internetport.se/incident/681906059/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385465
Fault type: Power work
Description: Multiple customer affecting fault
Location: Kumla

Occured: 2025-04-23 08:21 CET/CEST
Service(s) restored: 2025-04-23 14:59 CET/CEST

History:
2025-04-23 15:19 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-23 10:34 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-23 09:50 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-23T07:39:52+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Alingsås]]> https://status.internetport.se/incident/681898259/ Ticket number: INC2385331
Location: Alingsås
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-04-22 15:10 CET/CEST
Estimated Time of Repair: To be announced

Status: Field technician ordered
Next update: 2025-04-23 10:11 CET/CEST

Last update(s):
2025-04-22 21:11 – Due to issue with access to site troubleshooting will be postponed until tomorrow. // På grund av problem med åtkomst till site så kommer felsökningen att skjutas upp till imorgon.
2025-04-22 17:19 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-22 17:04 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T15:04:29+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Örebro]]> https://status.internetport.se/incident/681897128/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385264
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2025-04-22 14:02 CET/CEST
Service(s) restored: 2025-04-22 15:02 CET/CEST

History:
2025-04-22 16:05 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-22 14:38 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T12:36:59+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Orsa]]> https://status.internetport.se/incident/681896444/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385212
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Orsa

Occured: 2025-04-22 12:15 CET/CEST
Service(s) restored: 2025-04-22 14:09 CET/CEST

History:
2025-04-22 14:25 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-22 13:11 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-22 13:08 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T11:08:29+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Hallstahammar]]> https://status.internetport.se/incident/681895926/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385163
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Hallstahammar

Occured: 2025-04-22 11:47 CET/CEST
Service(s) restored: CET/CEST

History:
2025-04-22 12:15 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-22 12:00 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T09:58:19+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Ronneby]]> https://status.internetport.se/incident/681895638/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385118
Fault type: Fiber work
Description: Multiple customer affecting fault
Location: Ronneby

Occured: 2025-04-22 10:22 CET/CEST
Service(s) restored: 2025-04-24 16:09 CET/CEST

History:
2025-04-24 16:09 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-23 15:47 – Cable fault detected. Sub provider contacted for further troubleshooting. // Kabelfel lokaliserat. Underleverantören har kontaktats för vidare felsökning.
2025-04-23 12:13 – A field technician dispatched to continue troubleshooting. // Fälttekniker skickad för att fortsätta felsökningen.
2025-04-23 10:08 – We are working with the site owner to secure access for the technician who will proceed to the site as soon as access is granted. // Vi arbetar med tillgångsägaren för att säkerställa access för teknikern, som kommer att åka till site så snart access beviljas.”
2025-04-22 15:53 – Due to issue with access to site troubleshooting will be postponed until tomorrow. // På grund av problem med åtkomst till site så kommer felsökningen att skjutas upp till imorgon.
2025-04-22 12:33 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-22 11:17 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T09:17:34+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kolmården]]> https://status.internetport.se/incident/681896076/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385119
Fault type: Currently unknown
Description: Lost connection to central network element
Location: Kolmården

Occured: 2025-04-22 10:12 CET/CEST
Service(s) restored: 2025-04-22 15:45 CET/CEST

History:
2025-04-22 15:44 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-22 11:17 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T09:16:58+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kålmorden]]> https://status.internetport.se/incident/681895639/ Ticket number: INC2385119
Location: Kålmorden
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-04-22 10:12 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-04-22 14:00 CET/CEST

Last update(s):

]]> 2025-04-22T09:16:58+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Helsingborg]]> https://status.internetport.se/incident/681895196/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385074
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Helsingborg

Occured: 2025-04-22 10:02 CET/CEST
Service(s) restored: 2025-04-22 12:50 CET/CEST

History:
2025-04-22 12:50 – Outage is resolved and services are restored after the power outage was remedied.
2025-04-22 11:08 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
2025-04-22 10:18 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-22 10:14 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T08:14:02+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Norrköping]]> https://status.internetport.se/incident/681894899/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2385026
Fault type: Currently unknown
Description: Lost connection to central network element
Location: Norrköping

Occured: CET/CEST
Service(s) restored: CET/CEST

History:
2025-04-22 09:54 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-22 09:29 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T07:29:29+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Örebro]]> https://status.internetport.se/incident/681894483/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384944
Fault type: Power work
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2025-04-22 08:02 CET/CEST
Service(s) restored: 2025-04-22 12:51 CET/CEST

History:
2025-04-22 12:51 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-22 08:32 – Current ETR is 13:00, more information can be found on: https://www.eon.se/el/stromavbrott/pagaende // Nuvarande ETR är 13:00, mer information finns på EONs hemsida: https://www.eon.se/el/stromavbrott/pagaende
2025-04-22 08:31 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-22 08:25 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T06:25:00+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Åkersberga]]> https://status.internetport.se/incident/681894484/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384946
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Åkersberga

Occured: 2025-04-22 08:04 CET/CEST
Service(s) restored: 2025-04-22 10:00 CET/CEST

History:
2025-04-22 10:01 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-22 09:44 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-22 08:32 – Current ETR is 13:00, more information can be found on: https://www.eon.se/el/stromavbrott/pagaende // Nuvarande ETR är 13:00, mer information finns på EONs hemsida: https://www.eon.se/el/stromavbrott/pagaende
2025-04-22 08:29 – Current ETR is 10.00, more information can be found on https://www.eon.se/el/stromavbrott/pagaende // Nuvarande ETR är 10.00, mer informations finns på EONs hemsida https://www.eon.se/el/stromavbrott/pagaende
2025-04-22 08:28 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-22 08:25 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T06:24:35+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Ekerö]]> https://status.internetport.se/incident/681893937/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384925
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Ekerö

Occured: 2025-04-22 06:52 CET/CEST
Service(s) restored: 2025-04-22 10:41 CET/CEST

History:
2025-04-22 10:41 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-22 07:31 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-22 06:54 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-22T04:53:34+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Göteborg]]> https://status.internetport.se/incident/681891117/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384899
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Göteborg

Occured: 2025-04-21 22:26 CET/CEST
Service(s) restored: 2025-04-22 06:20 CET/CEST

History:
2025-04-22 06:19 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-22 02:32 – Subprovider informs that they have located the fiber cut and that their technicians has begun splicing the fiber. // Underleverantör meddelar att dom har hittat kabelskadan och att deras tekniker har påbörjat kabelskarvning.
2025-04-22 01:26 – Suspected cable fault. Troubleshooting is ongoing. // Felet misstänks bero på ett kabelfel. Felsökning pågår.
2025-04-21 23:57 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-04-21 23:05 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-21T21:03:42+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kungsbacka]]> https://status.internetport.se/incident/681888333/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384886
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kungsbacka

Occured: 2025-04-21 12:28 CET/CEST
Service(s) restored: 2025-04-23 08:01 CET/CEST

History:
2025-04-23 08:15 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-21 15:31 – A field technician ordered to site for troubleshooting. ETA 16 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 16 timmar
2025-04-21 15:05 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-21T13:02:45+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Norrtälje]]> https://status.internetport.se/incident/681885990/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384823
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Norrtälje

Occured: 2025-04-21 08:35 CET/CEST
Service(s) restored: 2025-04-21 12:23 CET/CEST

History:
2025-04-21 12:22 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-21 11:38 – Cable fault detected. Technicians are working on remedying the issue. // Kabelfel lokaliserat. Tekniker arbetar med att avhjälpa felet.
2025-04-21 08:51 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-21 08:49 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
2025-04-21 08:42 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-21T06:42:16+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Stora Sundby]]> https://status.internetport.se/incident/681884553/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384754
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Stora Sundby

Occured: 2025-04-20 20:49 CET/CEST
Service(s) restored: 2025-04-23 10:09 CET/CEST

History:
2025-04-23 07:23 – Repair work is ongoing. // Reparationsarbetet fortsätter.
2025-04-22 07:11 – A field technician ordered to site for troubleshooting.
2025-04-21 09:39 – Due to issue with access to site, troubleshooting will continue in the morning.
2025-04-21 04:47 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-21T02:46:06+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Skinnskatteberg]]> https://status.internetport.se/incident/681876198/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384693
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Skinnskatteberg

Occured: 2025-04-20 05:39 CET/CEST
Service(s) restored: 2025-04-20 19:33 CET/CEST

History:
2025-04-20 21:01 – Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2025-04-20 06:05 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-20T04:06:51+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Blomstermåla]]> https://status.internetport.se/incident/681862218/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384631
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Blomstermåla

Occured: 2025-04-18 19:54 CET/CEST
Service(s) restored: 2025-04-18 21:40 CET/CEST

History:
2025-04-18 22:00 – Outage is resolved and services are restored after a local power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att ett lokalt strömfel åtgärdades.
2025-04-18 21:55 – Services are restored but the cause is unknown. The services are being monitored and troubleshooting is continued to find the cause of the incident. // Tjänster återställda men orsaken är inte känd. Tjänsterna övervakas och felsökning fortsätter för att hitta orsaken till incidenten.
2025-04-18 20:24 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2025-04-18 20:03 – We currently have an outage caused by a power outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning orsakad av strömproblem. Felsökning pågår.

]]> 2025-04-18T18:00:59+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Hälleforsnäs]]> https://status.internetport.se/incident/681857338/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384579
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Hälleforsnäs

Occured: 2025-04-18 09:42 CET/CEST
Service(s) restored: 2025-04-18 12:26 CET/CEST

History:
2025-04-18 12:26 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-18 09:48 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-18T07:48:33+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Vagnhärad]]> https://status.internetport.se/incident/681856353/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384566
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Vagnhärad

Occured: 2025-04-18 06:08 CET/CEST
Service(s) restored: 2025-04-22 10:40 CET/CEST

History:
2025-04-22 10:40 – Outage is resolved and services are restored after the hardware replacement. // Driftstörning avhjälpt och tjänster återställda efter hårdvarubyte.
2025-04-22 07:25 – We currently have an outage, troubleshooting is ongoing.
2025-04-21 09:32 – Outage is resolved and services are restored.
2025-04-18 08:13 – We currently have an outage. Due to issue with access to site troubleshooting will be postponed until Tuesday 22/4.
2025-04-18 07:53 – We currently have an outage. Due to issue with access to site troubleshooting will be postponed until Monday 21/4.

]]> 2025-04-18T05:54:16+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Julita]]> https://status.internetport.se/incident/681843345/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384390
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Julita

Occured: 2025-04-17 06:58 CET/CEST
Service(s) restored: 2025-04-17 15:05 CET/CEST

History:
2025-04-17 15:37 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-17 10:23 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-04-17 07:38 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-17T05:37:52+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Ørsta]]> https://status.internetport.se/incident/681838557/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384362
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Ørsta

Occured: 2025-04-16 22:02 CET/CEST
Service(s) restored: 2025-04-16 23:32 CET/CEST

History:
2025-04-16 23:26 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.

]]> 2025-04-16T21:25:40+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Helsinki]]> https://status.internetport.se/incident/681835245/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384263
Fault type: Faulty HW card
Description: Multiple customer affecting fault
Location: Helsinki

Occured: 2025-04-16 17:09 CET/CEST
Service(s) restored: 2025-04-16 19:15 CET/CEST

History:
2025-04-16 19:27 – Outage is resolved and services are restored after our technician on location replaced the faulty fan card where the fan blades had exploded with a spare fan card. No further outages expected. // Driftstörning avhjälpt och tjänster återställda efter vår tekniker på plats lyckats byta ut det fläktkort där fläktbladen hade exploderat med att nytt kort. Inga ytterligare störningar förväntas
2025-04-16 18:43 – A faulty fan card detected. Trying to source replacement. // Trasigt fläktkort identifierat. Försöker lokalisera ersättningskort.
2025-04-16 18:38 – Technician is on site and troubleshooting. // Tekniker på plats och har påbörjat felsökning.
2025-04-16 17:48 – A field technician dispatched to continue troubleshooting. // Fälttekniker skickad för att fortsätta felsökningen.
2025-04-16 17:45 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-16T15:43:53+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Oxelösund]]> https://status.internetport.se/incident/681832942/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384193
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Oxelösund

Occured: 2025-04-16 13:27 CET/CEST
Service(s) restored: 2025-04-16 13:44 CET/CEST

History:
2025-04-16 13:49 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-16 13:38 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-16T11:39:35+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Uppsala]]> https://status.internetport.se/incident/681831240/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2384112
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2025-04-16 10:06 CET/CEST
Service(s) restored: 2025-04-16 10:35 CET/CEST

History:
2025-04-16 10:35 – Outage is resolved and services are restored after the power outage was remedied.

]]> 2025-04-16T08:30:45+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Helsingborg]]> https://status.internetport.se/incident/681823005/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2383971
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Helsingborg

Occured: 2025-04-15 17:11 CET/CEST
Service(s) restored: 2025-04-16 11:44 CET/CEST

History:
2025-04-16 11:48 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-15 19:18 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-15T17:18:43+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Sörberge]]> https://status.internetport.se/incident/681821265/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2383907
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Sörberge

Occured: 2025-04-15 14:23 CET/CEST
Service(s) restored: 2025-04-15 16:56 CET/CEST

History:
2025-04-15 17:07 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-15 15:59 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-15T14:00:50+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Enköping]]> https://status.internetport.se/incident/681820957/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2383851
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Enköping

Occured: 2025-04-15 13:07 CET/CEST
Service(s) restored: 2025-04-22 10:52 CET/CEST

History:
2025-04-22 10:52 – Outage is resolved and services are restored after the hardware replacement. // Driftstörning avhjälpt och tjänster återställda efter hårdvarubyte.
2025-04-17 13:15 – Due to issue with access to site troubleshooting will be postponed until after easter. // På grund av problem med åtkomst till site så kommer felsökningen att skjutas upp till efter påsk.
2025-04-17 07:33 – A new field technician ordered to site for troubleshooting.
2025-04-16 17:02 – Power on site is okay, will need to send fiber technician in the morning to continue troubleshooting. // Ström på site är okej. Behöver skicka fibertekniker imorgon för att fortsätta felsökningen.
2025-04-16 14:25 – Technician on site, troubleshooting is ongoing. // Tekniker på plats. Felsökning fortsätter.
2025-04-15 15:49 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-15 15:25 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-15T13:25:09+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Hisings Backa]]> https://status.internetport.se/incident/681820226/ Ticket number: INC2383793
Location: Hisings Backa
Description: Multiple customer affecting fault
Fault type: Power issue

Occurred: 2025-04-15 13:47 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-04-15 18:00 CET/CEST

Last update(s):

]]> 2025-04-15T12:03:45+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Göteborg]]> https://status.internetport.se/incident/681820312/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2383793
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Göteborg

Occured: 2025-04-15 13:47 CET/CEST
Service(s) restored: 2025-04-15 14:35 CET/CEST

History:
2025-04-15 14:39 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-15 14:04 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-15T12:03:45+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Rimforsa]]> https://status.internetport.se/incident/681818966/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2383558
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Rimforsa

Occured: 2025-04-15 10:04 CET/CEST
Service(s) restored: 2025-04-15 13:30 CET/CEST

History:

]]> 2025-04-15T09:32:55+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kungsängen]]> https://status.internetport.se/incident/681818390/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2383495
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kungsängen

Occured: 2025-04-15 09:51 CET/CEST
Service(s) restored: 2025-04-15 14:35 CET/CEST

History:
2025-04-15 14:48 – Outage is resolved and services are restored after after a fuse was replaced. // Driftstörning avhjälpt och tjänster återställda efter en säkring bytts ut.
2025-04-15 10:42 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-15 10:23 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-15T08:23:05+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Gävle]]> https://status.internetport.se/incident/681816084/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2383346
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Gävle

Occured: 2025-04-15 05:13 CET/CEST
Service(s) restored: 2025-04-15 05:35 CET/CEST

History:
2025-04-15 05:41 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.

]]> 2025-04-15T03:41:15+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Tjurkö]]> https://status.internetport.se/incident/681809155/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2383219
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Tjurkö

Occured: 2025-04-14 12:54 CET/CEST
Service(s) restored: 2025-04-15 13:04 CET/CEST

History:
2025-04-15 13:03 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-15 13:01 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider // Felet har lokaliserats vara hos vår underleverantör. Felsökning pågår med underleverantör
2025-04-15 12:17 – Suspected cable fault. Troubleshooting is ongoing. // Felet misstänks bero på ett kabelfel. Felsökning pågår.
2025-04-14 16:49 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-14 15:35 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-14T13:36:05+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Orust/Tjörn]]> https://status.internetport.se/incident/681808754/ Ticket number: INC2383126
Location: Orust/Tjörn
Description: Multiple customer affecting fault
Fault type: Excavation damage

Occurred: 2025-04-14 13:35 CET/CEST
Estimated Time of Repair: To be announced

Status: Field technician ordered
Next update: 2025-04-14 18:00 CET/CEST

Last update(s):
2025-04-14 15:02 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-14 14:26 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-14T12:20:36+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Göteborg]]> https://status.internetport.se/incident/681808590/ Ticket number: INC2383126
Location: Göteborg
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-04-14 13:35 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-04-14 18:00 CET/CEST

Last update(s):
2025-04-14 14:26 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-14T12:20:36+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Idre]]> https://status.internetport.se/incident/681807390/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2383030
Fault type: Power work
Description: Lost connection to central network element
Location: Idre

Occured: 2025-04-14 11:30 CET/CEST
Service(s) restored: 2025-04-14 15:42 CET/CEST

History:
2025-04-14 16:05 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-14 11:54 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-14 11:53 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-14T09:52:35+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Uppsala]]> https://status.internetport.se/incident/681806064/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382890
Fault type: Power work
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2025-04-14 08:41 CET/CEST
Service(s) restored: 2025-04-14 13:41 CET/CEST

History:
2025-04-14 13:40 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-14 10:38 – A field technician ordered to site for troubleshooting. The power outage seems to have effected our equipment // Fälttekniker har beställts till platsen för felsökning. Strömavbrottet verkar ha påverkat vår utrustning.
2025-04-14 09:15 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-14 09:02 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-14T07:02:10+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Södertälje]]> https://status.internetport.se/incident/681805226/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382851
Fault type: Hardware card error
Description: Multiple customer affecting fault
Location: Södertälje

Occured: 2025-04-14 07:09 CET/CEST
Service(s) restored: 2025-04-14 14:16 CET/CEST

History:
2025-04-14 14:16 – RFO:
What was the fault?
– Faulty power distribution device caused a power outage.
What caused the fault?
– Faulty hardware.
How was the fault fixed?
– Power distribution device replaced.
Is this a permanent solution?
– Yes
2025-04-14 13:54 – Replacement equipment and parts have arrived. // Ersättningsutrustning och reservdelar har kommit fram.
2025-04-14 10:51 – A hardware fault detected. Replacement unit has been ordered. // Hårdvarufel lokaliserat. Ersättningsutrustning beställd.
2025-04-14 09:57 – Field technician on site, Troubleshooting is ongoing. // Fälttekniker ä på plats felsökning påbörjad.
2025-04-14 07:40 – A field technician ordered to site for troubleshooting. ETA 2 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 2 timmar
2025-04-14 07:11 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-14T05:11:28+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Svedala]]> https://status.internetport.se/incident/681795783/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382768
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Svedala

Occured: 2025-04-13 09:17 CET/CEST
Service(s) restored: 2025-04-15 08:52 CET/CEST

History:
2025-04-15 02:44 – Cable work has completed, while most services have restored, some are still down. Possibly there is damage on another adjacent cable, previously not believed to be affected. Troubleshooting will continue in the morning.
2025-04-14 11:30 – Troubleshooting is ongoing. // Felsökning fortsätter.
2025-04-13 20:29 – Field technician has measured a cable fault, but was unable to find any signs at the measured fault location. Due to darkness further troubleshooting will continue in the morning, when technician will go out and make more precise measurements closer to the fault location.
2025-04-13 16:19 – Suspected cable fault. Troubleshooting is ongoing. // Felet misstänks bero på ett kabelfel. Felsökning pågår.
2025-04-13 11:35 – A field technician ordered to site for troubleshooting.
2025-04-13 11:25 – We currently have an outage, troubleshooting is ongoing.

]]> 2025-04-13T09:25:32+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Hässleholm]]> https://status.internetport.se/incident/681795666/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382767
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Hässleholm

Occured: 2025-04-13 09:20 CET/CEST
Service(s) restored: 2025-04-14 10:07 CET/CEST

History:
2025-04-14 07:33 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-13T09:12:15+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kungsbacka]]> https://status.internetport.se/incident/681793370/ Ticket number: INC2382749
Location: Kungsbacka
Description: Central network element instability
Fault type: Currently unknown

Occurred: 2025-04-13 00:53 CET/CEST
Estimated Time of Repair: To be announced

Status: Field technician ordered
Next update: 2025-04-20 09:00 CET/CEST

Last update(s):
2025-04-15 11:11 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-13 06:24 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-13T04:26:11+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kinna]]> https://status.internetport.se/incident/681790010/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382730
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Kinna

Occured: 2025-04-12 23:07 CET/CEST
Service(s) restored: 2025-04-13 00:13 CET/CEST

History:
2025-04-13 00:57 – Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2025-04-12 23:31 – We currently have an outage, a disturbance was detected in our sub provider’s network which they are performing emergency splice work to remedy. Current ETR 05:00 CET.

]]> 2025-04-12T21:26:48+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Anderslöv]]> https://status.internetport.se/incident/681781998/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382658
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Anderslöv

Occured: 2025-04-12 06:31 CET/CEST
Service(s) restored: 2025-04-15 15:32 CET/CEST

History:
2025-04-15 15:42 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-13 17:00 – A field technician ordered to site for troubleshooting. Due to access restrictions during the weekend troubleshooting will start on Monday // Fälttekniker beställd för felsökning på plats. På grund av åtkomstbegränsningar under helgen startar felsökningen på Måndag
2025-04-12 07:23 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-12T05:23:12+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Trollhättan]]> https://status.internetport.se/incident/681773198/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382403
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Trollhättan

Occured: 2025-04-11 10:08 CET/CEST
Service(s) restored: 2025-04-14 10:12 CET/CEST

History:
2025-04-14 10:13 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-14 10:07 – Technician is on-site continuing the troubleshooting. // Tekniker är på plats och fortsätter felsökningen.
2025-04-11 23:06 – Due to issue with access to site troubleshooting will be postponed. // På grund av problem med åtkomst till site så kommer felsökningen att skjutas upp.
2025-04-11 10:50 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-11T12:55:32+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Norrtälje]]> https://status.internetport.se/incident/681773153/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382436
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Norrtälje

Occured: 2025-04-11 09:49 CET/CEST
Service(s) restored: 2025-04-11 15:47 CET/CEST

History:
2025-04-11 18:29 – RFO:
What was the fault?
– Cable cut.
What caused the fault?
– Third party excavation.
How was the fault fixed?
– Field technician located the fault and repaired the cable.
Is this a permanent solution?
– No, a permanent solution will be planned and announced in the future to affected customers.
2025-04-11 18:26 – Outage is resolved and services are restored after the cable fault was fixed. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2025-04-11 11:26 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-11 11:23 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-11T12:52:38+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Österbybruk]]> https://status.internetport.se/incident/681772801/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382349
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Österbybruk

Occured: 2025-04-11 09:57 CET/CEST
Service(s) restored: 2025-04-11 18:28 CET/CEST

History:
2025-04-16 11:21 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-11 15:26 – Troubleshooting to find the cause of fault, and avoid more similar faults in the near future, is still ongoing. During the cause of the troubleshooting services may go down again. We are actively working on and monitoring the situation, and will update when all work has been completed. // Felsökning för att hitta orsaken till avbrottet, och undvika liknande fel i framtiden, fortsätter. Under loppet av felsökningen lär tjänster gå ner igen. Vi arbetar aktivt och övervakar situationen, och kommer skicka ut uppdateringar när allt arbete har blivit slutfört.
2025-04-11 14:12 – Outage is resolved and services are restored but the cause is unknown. The services are being monitored and troubleshooting is continued to find the cause of the incident. // Driftstörning avhjälpt och tjänster återställda men orsaken är inte känd. Tjänsterna övervakas och felsökning fortsätter för att hitta orsaken till incidenten.
2025-04-11 11:06 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2025-04-11 10:02 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-11T12:12:34+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Lahti]]> https://status.internetport.se/incident/681772353/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382261
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Lahti

Occured: 2025-04-10 23:19 CET/CEST
Service(s) restored: 2025-04-11 09:30 CET/CEST

History:
2025-04-11 09:28 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-11 09:28 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-11 07:29 – A field technician dispatched to continue troubleshooting. ETA 4 hours // Fälttekniker skickad för att fortsätta felsökningen. Beräknad ankomsttid: 4 timmar
2025-04-11 07:05 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-11T05:01:05+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Eskilstuna]]> https://status.internetport.se/incident/681763711/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382164
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Eskilstuna

Occured: 2025-04-10 14:59 CET/CEST
Service(s) restored: 2025-04-10 15:14 CET/CEST

History:
2025-04-10 15:15 – All services are restored. // Alla tjänster är återställda
2025-04-10 15:10 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-10T13:10:09+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Eskilstuna]]> https://status.internetport.se/incident/681760959/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2382035
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Eskilstuna

Occured: 2025-04-10 07:34 CET/CEST
Service(s) restored: 2025-04-10 11:19 CET/CEST

History:
2025-04-10 10:22 – We currently have an outage, troubleshooting is ongoing.// Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-10T08:23:44+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Norrköping]]> https://status.internetport.se/incident/681760244/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381960
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Norrköping

Occured: 2025-04-10 08:46 CET/CEST
Service(s) restored: 2025-04-10 09:20 CET/CEST

History:
2025-04-10 09:18 – All services are restored. // Alla tjänster är återställda
2025-04-10 09:09 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-10T07:09:19+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Österbybruk]]> https://status.internetport.se/incident/681749444/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381660
Fault type: Fiber break
Description: Multiple customer affecting fault
Location: Österbybruk

Occured: 2025-04-09 13:14 CET/CEST
Service(s) restored: 2025-04-10 13:34 CET/CEST

History:
2025-04-10 13:37 – RFO:
What was the fault?
– Cable damage
What caused the fault?
– Unknown
How was the fault fixed?
– Circuit was rerouted.
Is this a permanent solution?
– Yes
2025-04-10 13:35 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-10 11:28 – The estimated time of repair is pushed back because the fault was more substantial than initial estimates. // Klartiden är framflyttad då felet var mer omfattande än vad man inledningsvis uppskattade.
2025-04-10 08:44 – A field technician dispatched to continue troubleshooting. // Fälttekniker skickad för att fortsätta felsökningen.
2025-04-09 20:31 – Due to issue with access to site continued troubleshooting will be postponed until tomorrow. // På grund av problem med åtkomst till site så kommer fortsatt felsökning att skjutas upp till imorgon.
2025-04-09 19:33 – Cable fault detected. Technicians are working on remedying the issue. // Kabelfel lokaliserat. Tekniker arbetar med att avhjälpa felet.
2025-04-09 15:23 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-09 14:24 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-09T12:24:29+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Simrishamn]]> https://status.internetport.se/incident/681747132/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381566
Fault type: Power work
Description: Multiple customer affecting fault
Location: Simrishamn

Occured: 2025-04-09 09:00 CET/CEST
Service(s) restored: 2025-04-09 12:55 CET/CEST

History:
2025-04-09 15:27 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-09 10:42 – There is an ongoing planned power work in the area affecting GlobalConnect equipment. // Det är för närvarande ett planerat strömavbrott i området som påverkar vår nätverksutrustning.
2025-04-09 10:17 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-09T08:16:54+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Ystad]]> https://status.internetport.se/incident/681747038/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381542
Fault type: Power work
Description: Multiple customer affecting fault
Location: Ystad

Occured: 2025-04-09 08:05 CET/CEST
Service(s) restored: 2025-04-09 10:50 CET/CEST

History:
2025-04-09 11:45 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-09 10:33 – There is an ongoing planned power work in the area affecting GlobalConnect equipment. // Det är för närvarande ett planerat strömavbrott i området som påverkar vår nätverksutrustning.
2025-04-09 10:07 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-09T08:06:43+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Uppsala]]> https://status.internetport.se/incident/681746394/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381450
Fault type: Power work
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2025-04-09 08:01 CET/CEST
Service(s) restored: 2025-04-09 15:26 CET/CEST

History:
2025-04-09 15:49 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-09 09:24 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-09 08:58 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-09T06:57:28+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Göteborg]]> https://status.internetport.se/incident/681745674/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381419
Fault type: Hardware card error
Description: Multiple customer affecting fault
Location: Göteborg

Occured: 2025-04-09 02:34 CET/CEST
Service(s) restored: 2025-04-09 10:08 CET/CEST

History:
2025-04-09 10:08 – Outage is resolved and services are restored after the hardware replacement. // Driftstörning avhjälpt och tjänster återställda efter hårdvarubyte.
2025-04-09 08:16 – Field technician have the replacement unit and is enroute to site ETA 09:30 // Fältteknikern har hittat Ersättningsutrustningen och är på väg till site. ETA 09:30
2025-04-09 07:51 – A hardware fault detected. Replacement unit is being sourced by field technician // Hårdvarufel lokaliserat. Fält tekniker håller på att leta fram Ersättningsutrustning.
2025-04-09 07:38 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-09T05:35:58+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kungsängen]]> https://status.internetport.se/incident/681741230/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381387
Fault type: Power work
Description: Multiple customer affecting fault
Location: Kungsängen

Occured: 2025-04-08 23:02 CET/CEST
Service(s) restored: 2025-04-08 23:36 CET/CEST

History:
2025-04-08 23:39 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-08 23:11 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-08T21:11:03+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Västra Sverige]]> https://status.internetport.se/incident/681739467/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381348
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Västra Sverige

Occured: 2025-04-08 19:37 CET/CEST
Service(s) restored: 2025-04-09 00:22 CET/CEST

History:
2025-04-09 00:28 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-08 23:33 – Splice work will begin around 00:00
2025-04-08 20:09 – A disturbance detected in our sub provider’s network. Troubleshooting is ongoing with sub provider
2025-04-08 19:47 – We currently have an outage, troubleshooting is ongoing.

]]> 2025-04-08T17:45:07+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Eskilstuna]]> https://status.internetport.se/incident/681738795/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381339
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Eskilstuna

Occured: 2025-04-08 16:51 CET/CEST
Service(s) restored: 2025-04-08 19:59 CET/CEST

History:
2025-04-08 19:59 – All services are restored.
2025-04-08 18:24 – We currently have an outage, troubleshooting is ongoing.

]]> 2025-04-08T16:25:12+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Norrtälje]]> https://status.internetport.se/incident/681737647/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381272
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Norrtälje

Occured: 2025-04-08 15:27 CET/CEST
Service(s) restored: 2025-04-08 20:28 CET/CEST

History:
2025-04-08 20:28 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2025-04-08 19:54 – Technician measured location of potential cable cut. Technician is on his way to locate fault. // Teknikern har mätt ett potentiellt fiberbrott på kabeln och är på väg till platsen.
2025-04-08 16:13 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-08 16:04 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-08T14:07:54+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Kungsängen]]> https://status.internetport.se/incident/681735247/ Ticket number: INC2381102
Location: Kungsängen
Description: Multiple customer affecting fault
Fault type: Power work

Occurred: 2025-04-08 10:00 CET/CEST
Estimated Time of Repair: 2025-04-08 13:30 CET/CEST

Status: Troubleshooting in progress
Next update: 2025-04-08 13:39 CET/CEST

Last update(s):
2025-04-08 12:39 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-08 11:08 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-08T09:08:57+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Norrköping]]> https://status.internetport.se/incident/681735052/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2381078
Fault type: Currently unknown
Description: Lost connection to central network element
Location: Norrköping

Occured: 2025-04-08 10:15 CET/CEST
Service(s) restored: 2025-04-08 11:25 CET/CEST

History:
2025-04-08 11:33 – All services are restored. // Alla tjänster är återställda
2025-04-08 10:42 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-08T08:42:27+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Älvsjö]]> https://status.internetport.se/incident/681734786/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2380987
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Älvsjö

Occured: 2025-04-08 07:26 CET/CEST
Service(s) restored: 2025-04-09 08:39 CET/CEST

History:
2025-04-09 08:42 – Outage is resolved and services are restored after the technician moved our equipment to new power source. Building owner will troubleshoot their original power issues, but will not impact our equipment. // Driftstörning avhjälpt och tjänster återställda efter att tekniker flyttat vår utrustning till nytt strömuttag. Fastighetsägaren kommer att undersöka orsaken bakom strömproblemen i nodrummet, men det ska inte påverka vår utrustning något mer.
2025-04-09 08:31 – Technician on site. Troubleshooting is ongoing. // Tekniker på plats på site. Felsökning fortsätter.
2025-04-08 16:29 – Due to issue with access to site troubleshooting will be postponed until tomorrow.
2025-04-08 11:59 – Troubleshooting is ongoing. // Felsökning fortsätter.
2025-04-08 09:20 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-08T08:05:20+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Uppsala]]> https://status.internetport.se/incident/681734490/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2380985
Fault type: Power work
Description: Lost connection to central network element
Location: Uppsala

Occured: 2025-04-08 08:00 CET/CEST
Service(s) restored: 2025-04-08 15:57 CET/CEST

History:
2025-04-08 15:59 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-08 10:20 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2025-04-08 09:28 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-08T07:28:06+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Ransta]]> https://status.internetport.se/incident/681729966/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2380910
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Ransta

Occured: 2025-04-07 22:56 CET/CEST
Service(s) restored: 2025-04-07 23:44 CET/CEST

History:
2025-04-08 07:19 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2025-04-07 23:12 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

]]> 2025-04-07T21:11:26+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Skövde]]> https://status.internetport.se/incident/681729670/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2380897
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Skövde

Occured: 2025-04-07 22:18 CET/CEST
Service(s) restored: 2025-04-08 08:00 CET/CEST

History:
2025-04-08 08:00 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-07 22:54 – A field technician ordered to site for troubleshooting. ETA 8 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 8 timmar
2025-04-07 22:38 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår

]]> 2025-04-07T20:33:33+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Karlstad]]> https://status.internetport.se/incident/681727258/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2380792
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Karlstad

Occured: 2025-04-06 19:07 CET/CEST
Service(s) restored: 2025-04-08 10:44 CET/CEST

History:
2025-04-07 16:58 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-07 15:47 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-07T14:59:09+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Höllviken]]> https://status.internetport.se/incident/681726768/ Ticket number: INC2373546
Location: Höllviken
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2025-03-18 16:07 CET/CEST
Estimated Time of Repair: To be announced

Status: Troubleshooting in progress
Next update: 2025-04-30 12:00 CET/CEST

Last update(s):
2025-04-04 16:38 – We currently have an disturbance affecting the service quality, packet loss and latency might be experienced. We have requested configuration change in subproviders network to correct the issue. // Vi har för närvarande en driftstörning som påverkar Internettrafik och IP-Transit. Till följd utav denna störning kan även IP-telefoni och drifttjänster påverkas. Vi har beställt en uppgradering för att åtgärda problemet.
2025-03-24 10:04 – We have requested configuration change in subproviders network to correct the issue.
2025-03-18 16:18 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-07T13:46:56+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Uddevalla]]> https://status.internetport.se/incident/681726428/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2380754
Fault type: Currently unknown
Description: Lost connection to central network element
Location: Uddevalla

Occured: 2025-04-07 14:41 CET/CEST
Service(s) restored: 2025-04-07 14:55 CET/CEST

History:
2025-04-07 14:59 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-07 14:50 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-07T12:56:49+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Helsingborg]]> https://status.internetport.se/incident/681725954/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2380700
Fault type: Currently unknown
Description: Lost connection to central network element
Location: Helsingborg

Occured: 2025-04-07 12:27 CET/CEST
Service(s) restored: 2025-04-07 15:39 CET/CEST

History:
2025-04-07 15:39 – All services are restored.
2025-04-07 13:49 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-07T11:48:57+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Frösön]]> https://status.internetport.se/incident/681725082/ Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2380616
Fault type: Currently unknown
Description: Lost connection to central network element
Location: Frösön

Occured: 2025-04-07 09:06 CET/CEST
Service(s) restored: 2025-04-07 13:38 CET/CEST

History:
2025-04-07 13:38 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-07 12:06 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-07 11:36 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-07T09:37:15+00:00 Network Status | Internetport Sweden AB <![CDATA[Automatiskt uppdatering: Höganäs]]> https://status.internetport.se/incident/681722940/ Ticket number: INC2380326
Location: Höganäs
Description: Multiple customer affecting fault
Fault type: Faulty HW card

Occurred: 2025-04-07 05:37 CET/CEST
Estimated Time of Repair: To be announced

Status: Replacement parts ordered. Parts expected on-site
Next update: 2025-04-07 23:13 CET/CEST

Last update(s):
2025-04-07 22:13 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-07 16:44 – Awaiting delivery of replacement equipment and parts. // Väntar på leverans av ersättningsutrustning och reservdelar.
2025-04-07 13:20 – A hardware fault detected. Replacement unit has been ordered. // Hårdvarufel lokaliserat. Ersättningsutrustning beställd.
2025-04-07 11:33 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2025-04-07 11:06 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
2025-04-07 10:08 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2025-04-07 06:23 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

]]> 2025-04-07T04:25:30+00:00