Past Incidents

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165442
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Höör

Occured: 2023-09-12 21:30 CET/CEST
Service(s) restored: 2023-09-13 01:38 CET/CEST

History:
2023-09-13 01:38 – Power outage resolved, services restored. // Strömavbrott åtgärdat, tjänster återställda.
2023-09-12 21:39 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165366
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Fjärås

Occured: 2023-09-12 19:00 CET/CEST
Service(s) restored: 2023-09-12 19:43 CET/CEST

History:
2023-09-12 20:03 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-12 19:08 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165312
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2023-09-12 16:11 CET/CEST
Service(s) restored: 2023-09-12 16:35 CET/CEST

History:
2023-09-12 16:39 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-12 16:31 – A field technician ordered to site for troubleshooting. ETA 2 hours. // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 2 timmar.
2023-09-12 16:20 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165238
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2023-09-12 13:50 CET/CEST
Service(s) restored: 2023-09-12 14:09 CET/CEST

History:
2023-09-12 14:13 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-12 13:58 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165223
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Fjärås

Occured: 2023-09-12 13:14 CET/CEST
Service(s) restored: 2023-09-12 14:30 CET/CEST

History:
2023-09-12 17:12 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-12 13:29 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165210
Fault type: Power work
Description: Multiple customer affecting fault
Location: Åkersberga

Occured: 2023-09-12 11:30 CET/CEST
Service(s) restored: 2023-09-12 13:35 CET/CEST

History:
2023-09-12 16:34 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-12 13:11 – There is an ongoing planned power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett planerat strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165154
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Norrköping

Occured: 2023-09-12 11:08 CET/CEST
Service(s) restored: 2023-09-12 13:54 CET/CEST

History:
2023-09-12 14:24 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-12 11:46 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165032
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Arboga

Occured: 2023-09-12 08:01 CET/CEST
Service(s) restored: 2023-09-12 11:03 CET/CEST

History:
2023-09-12 11:03 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-12 09:18 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165082
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Hallstavik

Occured: 2023-09-12 09:02 CET/CEST
Service(s) restored: CET/CEST

History:
2023-09-12 12:57 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-12 11:48 – A field technician dispatched to continue troubleshooting. ETA 4 hours // Fälttekniker skickad för att fortsätta felsökningen. Beräknad ankomsttid: 4 timmar
2023-09-12 09:43 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165062
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Idre

Occured: 2023-09-12 09:02 CET/CEST
Service(s) restored: 2023-09-12 13:02 CET/CEST

History:
2023-09-12 13:39 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-12 09:35 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165041
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Trelleborg

Occured: 2023-09-12 08:15 CET/CEST
Service(s) restored: 2023-09-12 11:31 CET/CEST

History:
2023-09-12 11:30 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-12 09:29 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165007
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Uppsala

Occured: 2023-09-12 07:21 CET/CEST
Service(s) restored: 2023-09-12 11:28 CET/CEST

History:
2023-09-12 11:28 – Outage is resolved and services are restored after the configuration error was remedied. // Driftstörning avhjälpt och tjänster återställda efter att konfigurationsfel korrigerades.
2023-09-12 09:59 – A field technician dispatched to continue troubleshooting. ETA 2 hours // Fälttekniker skickad för att fortsätta felsökningen. Beräknad ankomsttid: 2 timmar
2023-09-12 09:09 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2165021
Fault type: Power work
Description: Multiple customer affecting fault
Location: Stockholm

Occured: 2023-09-12 09:00 CET/CEST
Service(s) restored: 2023-09-12 10:13 CET/CEST

History:
2023-09-12 11:13 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-12 09:16 – There is an ongoing power work in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett planerat strömarbete i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2164750
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kungsbacka

Occured: 2023-09-11 13:46 CET/CEST
Service(s) restored: 2023-09-11 14:30 CET/CEST

History:
2023-09-11 14:41 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-11 14:04 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2164528
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Trelleborg

Occured: 2023-09-11 08:31 CET/CEST
Service(s) restored: 2023-09-11 13:07 CET/CEST

History:
2023-09-11 13:07 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-11 10:10 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2023-09-11 09:05 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2164548
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Rävlanda

Occured: 2023-09-11 08:46 CET/CEST
Service(s) restored: 2023-09-11 10:34 CET/CEST

History:
2023-09-11 12:08 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-11 09:50 – A field technician ordered to site for troubleshooting. ETA 4 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 4 timmar
2023-09-11 09:35 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2164443
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Höllviken

Occured: 2023-09-11 06:00 CET/CEST
Service(s) restored: 2023-09-11 09:10 CET/CEST

History:
2023-09-11 06:39 – We currently have an outage caused by a planned work, troubleshooting is ongoing. // Vi har för närvarande en driftstörning orsakad av ett planerat arbete. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163951
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Skövde

Occured: 2023-09-07 14:11 CET/CEST
Service(s) restored: 2023-09-08 09:39 CET/CEST

History:
2023-09-07 20:36 – A field technician has been ordered to continue the troubleshooting on site tomorrow. // En fälttekniker har beställts för att fortsätta felsökningen på plats imorgon.
2023-09-07 14:41 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163829
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Nyköping

Occured: 2023-09-07 10:38 CET/CEST
Service(s) restored: 2023-09-07 12:09 CET/CEST

History:
2023-09-07 12:26 – All services are restored. // Alla tjänster är återställda
2023-09-07 10:54 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163769
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Östersund

Occured: 2023-09-07 09:00 CET/CEST
Service(s) restored: 2023-09-07 11:37 CET/CEST

History:
2023-09-07 12:29 – All services are restored. // Alla tjänster är återställda
2023-09-07 09:48 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-07 09:33 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163754
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Bagarmossen

Occured: 2023-09-07 09:04 CET/CEST
Service(s) restored: 2023-09-07 09:34 CET/CEST

History:
2023-09-07 09:46 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-07 09:32 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163744
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro

Occured: 2023-09-07 09:03 CET/CEST
Service(s) restored: 2023-09-07 09:16 CET/CEST

History:
2023-09-07 09:20 – All services are restored. // Alla tjänster är återställda
2023-09-07 09:15 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2163734
Location: Lomma
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2023-09-07 08:43 CET/CEST
Estimated Time of Repair: Vil bli annonsert

Status: Troubleshooting in progress
Next update: 2023-09-07 10:30 CET/CEST

Last update(s):
2023-09-07 09:26 – All services are restored. // Alla tjänster är återställda
2023-09-07 09:02 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163703
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Åkersberga, Vallentuna

Occured: 2023-09-07 08:30 CET/CEST
Service(s) restored: 2023-09-07 12:37 CET/CEST

History:
2023-09-07 12:37 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2023-09-07 12:12 – The power outage is remedied but some services are still not restored. A field technician ordered to site for troubleshooting. // Strömavbrottet är över men vissa tjänster är fortfarande nere. Fälttekniker beställd för felsökning på plats.
2023-09-07 08:41 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-07 08:40 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163529
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Vattholma

Occured: 2023-09-06 16:07 CET/CEST
Service(s) restored: 2023-09-06 18:37 CET/CEST

History:
2023-09-06 16:50 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-06 16:45 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163516
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kumla

Occured: 2023-09-06 15:56 CET/CEST
Service(s) restored: 2023-09-06 16:33 CET/CEST

History:
2023-09-06 17:00 – Services restored. // Tjänster återställda.
2023-09-06 16:11 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163505
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Östersund

Occured: 2023-09-06 14:57 CET/CEST
Service(s) restored: 2023-09-06 17:05 CET/CEST

History:
2023-09-06 17:10 – Services restored. // Tjänster återställda.
2023-09-06 15:42 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2163464
Location: Kungsbacka
Description: Multiple customer affecting fault
Fault type: Currently unknown

Occurred: 2023-09-06 14:29 CET/CEST
Estimated Time of Repair: 2023-09-07 01:00 CET/CEST

Status: Troubleshooting in progress
Next update: 2023-09-07 04:47 CET/CEST

Last update(s):
2023-09-07 03:47 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-06 22:04 – Subprovider is continuing repair work. // Underleverantör fortsätter reparationsarbetet.
2023-09-06 20:42 – Subprovider is continuing repair work. // Underleverantör fortsätter reparationsarbetet.
2023-09-06 17:16 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-06 14:36 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163293
Fault type: Fiber work
Description: Multiple customer affecting fault
Location: Torshälla

Occured: 2023-09-06 10:48 CET/CEST
Service(s) restored: 2023-09-06 13:21 CET/CEST

History:
2023-09-06 13:54 – Cable work done, all services restored. // Kabelarbete klart, alla tjänster återställda.
2023-09-06 12:31 – Sub provider is working on remedying a cable fault. // Underleverantör arbetar på att åtgärda ett kabelfel.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163350
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Trollhättan

Occured: 2023-09-06 11:51 CET/CEST
Service(s) restored: 2023-09-06 13:11 CET/CEST

History:
2023-09-06 14:03 – Outage is resolved and services are restored after the power outage was remedied. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2023-09-06 12:13 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2023-09-06 12:04 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163330
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kumla

Occured: 2023-09-06 11:30 CET/CEST
Service(s) restored: 2023-09-06 11:44 CET/CEST

History:
2023-09-06 11:45 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-06 11:39 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Ticket number: INC2163254
Location: Sigtuna
Description: Multiple customer affecting fault
Fault type: Fiber break

Occurred: 2023-09-03 14:19 CET/CEST
Estimated Time of Repair: 2023-09-06 23:59 CET/CEST

Status: Troubleshooting in progress
Next update: 2023-09-07 00:08 CET/CEST

Last update(s):
2023-09-06 23:08 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2023-09-06 21:56 – One cable break is fixed, some services are restored, work is ongoing with second cable break. // Ett kabelbrott åtgärdat, en del tjänster är uppe. Arbete fortsätter med andra kabelbrottet.
2023-09-06 17:15 – Cable fault is located and field technicians are beginning the splicing work. Estimated to be done before midnight. // Kabelbrottet är lokaliserat och fälttekniker påbörjar lagningsarbetet. Beräknas vara klart innan midnatt.
2023-09-06 14:22 – Cable fault confirmed, field technicians are trying to narrow down fault location for fix. // Kabelbrott bekräftat, fälttekniker jobbar på att begränsa felområdet för att kunna åtgärda.
2023-09-06 09:25 – Suspected cable fault. Troubleshooting is ongoing. // Felet misstänks bero på ett kabelfel. Felsökning pågår.
2023-09-06 09:25 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163230
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Kumla

Occured: 2023-09-06 08:41 CET/CEST
Service(s) restored: 2023-09-06 08:51 CET/CEST

History:
2023-09-06 08:51 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-06 08:48 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163213
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Åkersberga

Occured: 2023-09-06 08:24 CET/CEST
Service(s) restored: 2023-09-06 09:39 CET/CEST

History:
2023-09-06 10:44 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-06 08:35 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.

Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.

Ticket number: INC2163195
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Anderslöv

Occured: 2023-09-06 07:46 CET/CEST
Service(s) restored: 2023-09-06 08:16 CET/CEST

History:
2023-09-06 08:22 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2023-09-06 08:02 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.